Privacy policy

1. Who we are

This policy explains how Mens Collection, 5103 New Utrecht Ave, Brooklyn, NY 11219, handles personal information collected through menscollectionny.com.

Questions about this policy, or about the data we hold on you, go to support@menscollectionny.com.

2. What we collect

We collect the information you give us at checkout and the technical information your browser sends when you visit the site.

Information you give us: name, billing and shipping address, email address, phone number, and the contents of your order. Payment card details are entered into our payment processor's systems and are never stored by us. Information collected automatically: IP address, browser and device type, pages viewed, and the referring site, gathered through cookies and similar technologies.

3. Why we use it

We use personal information to process and deliver your order, to provide customer service, and to keep the store secure.

That includes taking payment, arranging shipment, sending order confirmations and tracking, handling returns and refunds, answering enquiries, and detecting fraudulent orders. Where you have opted in, we also use your email address to send marketing messages, and you can unsubscribe from those at any time using the link in the message.

4. Who we share it with

We share personal information only with the service providers who make an order possible, and where the law requires it.

Those providers are our ecommerce platform, our payment processor, and the shipping carriers who deliver your parcel. Each receives only what it needs to perform its function. We do not sell personal information, and we do not share it with third parties for their own marketing.

5. Cookies

The store uses cookies to keep your cart, to keep you signed in, and to measure how the site is used.

Most browsers let you refuse or delete cookies in their settings. Disabling cookies will stop the cart and checkout from working correctly.

6. How long we keep it

We keep order records for as long as we need them to service the order and to meet legal, tax and accounting obligations.

Information kept only for marketing is deleted when you unsubscribe or ask us to remove it.

7. Your rights

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it.

Email support@menscollectionny.com with your request and the order number or email address the information relates to. We respond within 3 business days and complete verified requests within 30 days. Depending on where you live, you may also have the right to object to certain processing or to lodge a complaint with your local data protection authority.